By agreeing to the Terms, you authorize us to undertake verification checks as we may require ourselves or may be required by third parties (including, regulatory bodies) to confirm your identity and contact details and to prevent money laundering and terrorist financing and in order to verify if you are subject to a sanctions regime (the "Checks").
Pokerplanets.com reserves the right to request documents to verify your Account (Age and Identity Verification). These include, but are not limited to: valid ID containing the place of birth and nationality (national ID, passport, driving license), proof of address not older than three months (e.g. utility bill such as electricity, water bill, or bank statement attesting your residential address), bank cards, proof of online deposit method, bank statements, source of funds, source of wealth etc.
This procedure is mandatory in order to confirm and verify the age and identity, as well as the residential address of the Account Holder. The verification procedure will occur upon your first withdrawal request or at the latest when your Account has cumulative deposits and withdrawals of, but not limited to, two thousand Euro (€2,000).
When any documents are requested, in order to avoid the account being restricted, the Account Holder must provide such documentation following the Website’s instructions, via e-mail to finance@pokerplanets.com within the next 30 Days. If the Account Holder fails to provide the requesting documents within three (3) days of the verification documents request, any pending withdrawals will be cancelled. Once the verification is complete, the Account Holder may request a new withdrawal. In the event that, for any reason, an Account Holder denies or is unable to satisfy the Website’s requirements for further verification of the Account Holder’s identity within thirty (30) days from when the request was made, the Website may take any action required to take to ensure compliance with legal and regulatory obligations. Consequently, we reserve the right to limit and/or restrict access to your account including, without being limited to restricting access to the amounts deposited into the account.
