• How can I withdraw the funds that were transferred from PokerStars Sochi to the PokerPlanets?
• Are my funds secure?
• What do I need to do to log into my account on PokerPlanets after the data transfer?
• What payment methods will be available to former PokerStars Sochi players?
• Where does PokerPlanets operate?
• PokerPlanets - what kind of platform is this?
• Will the documents I provided for verification on PokerStars Sochi be transferred to PokerPlanets?
• Will my VIP status be transferred from PokerStars Sochi to PokerPlanets?
• Will my uncleared bonus on PokerStars Sochi be transferred to PokerPlanets or compensated in another way?
• Will my T$/Play money/other balances be transferred to PokerPlanets?
• How does this affect me?
• When can I play on PokerStars Sochi again?
• What will happen to my data after my account is closed?
• How can I close my account?
• Can I play while traveling to other countries?
• I want to move to another country, what will happen to my account?
• Can I change my personal information?
• Why does my lobby say that I am not verified? (address change)
• I've moved, do I need to complete verification again?
• Can I change my phone number?
• Can I change my email address?
• How can I reset my password?
• I tried to log into my account, but the program is not letting me in and says that my IP address is blocked. What should I do?
• Can I set my own image as an avatar?
• How can I change my username?
• Why can't I register multiple accounts?
• Can a family member or relative create an account for themselves if we live together/share the same computer?
• Why am I not receiving the confirmation code for my email verification?
• Can I choose any username I like?
• How can I start playing on PokerPlanets? (for players who have not migrated from PokerStars Sochi)
• Do you accept deposits in multiple currencies?
• Can I set deposit limits on my account?
• Is there a maximum deposit amount?