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Hello, how can we help?
I tried to log into my account, but the program is not letting me in and says that my IP address is blocked. What should I do?
This message appears when a player enters the wrong password multiple times in a row. As a security measure, the system will block the player's IP address. You will be able to attempt to log in to your account again after 30 minutes. If you have forgotten your password, you can reset it by using the "Forgot Password?" option.
• For full instructions: How can I reset my password?
