PokerPlanets is currently in beta testing. We’re sorry for any inconvenience and thank you for your patience!

RESPONSIBLE GAMING

Version 1.0.
Last updated: March 01, 2025

  • Please carefully review the provided information.
  • This website, client application with a graphical user interface, and corresponding mobile applications ("Website") are owned and operated by Entertainment Planets B.V., a company registered under the laws of Curaçao, with registration number 166486 and address Kaya Richard J. Beaujon Z/N, Curaçao (hereinafter referred to as "we," "our," or "company"). This Website is licensed and regulated by Curaçao Gaming Control Board, License No. OGL/2024/1469/0855.
  • The terms "user", "player" or "you" refer to the person who has registered or intends to register an Account on the Website.

Responsible Gaming

  • For most of our users, gaming is a form of entertainment, hobby, and healthy excitement. However, we understand that for some users, gaming can have negative consequences. In medical science, pathological gaming is recognized as a disease.
  • Since the beginning of our activity, we have been paying attention to this problem and doing our best to minimize it. By "responsible gaming," we mean a set of measures that a gaming operator can take to help reduce the likelihood of negative consequences. The main tools to prevent negative consequences from gaming are knowledge and education about gaming risks to help users control themselves and avoid negative consequences.
Information and Contact
Helpful Tips
  • We recommend considering the following tips to ensure that gaming remains a form of entertainment and does not lead to negative consequences:
    • Set a deposit limit
    Before starting to play, think about how much you can afford to spend based on your financial situation. Play with amounts intended for entertainment.
    • Do not try to recoup at any cost
    Avoid taking excessive risks to recoup losses at any cost. Play for fun, not to earn money.
    • Set a time limit
    Set a time limit for yourself and do not exceed it. Remember that gaming should be balanced with your other hobbies and should not become your only pastime.
    • Play smart
    Do not play if you are highly stressed, depressed, or in a difficult situation. Do not play under the influence of medication, drugs, or alcohol.
    • Take breaks
    Take breaks if you notice that you are tired or cannot concentrate.
    • One Account per person
    To make it easier to control time and money, and to comply with Website rules, it is highly recommended not to create more than one Account per person.
Protection of Minors
  • Persons under the age of 18 or not of legal age in their jurisdiction are strictly prohibited from using our Website. Please keep your login information secure from minors.
  • We strongly recommend using filtering systems. Filtering systems allow users to control access to the Internet based on selected criteria. Parents can use filters to, among other things, prevent their children from accessing gaming websites. If there are minors in your environment, or if self-exclusion has been requested, please set up filtering measures or otherwise restrict access to your devices for such individuals.
  • We can recommend a list of filtering systems to help prevent minors from accessing unwanted content: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Limits

  • To support responsible gaming, you have the right to set the following limits for your Account:
  • - The maximum amount of time per day, week, or month during which you can use the Website.
    - The maximum amount you can deposit into your account per day, week, or month.
    - The maximum amount you can spend per day, week, or month. Bonus funds and free bets are not included in these calculations.
  • If you wish to set limits, please do so in the appropriate section of the Website.
Self-exclusion
  • If you need a break from playing on our Website, we provide you with the option of self-exclusion. Self-exclusion means that your Account will remain closed for a certain period and will not be reactivated under any circumstances during the self-exclusion period. We will make every effort to ensure that if you request self-exclusion, you will not be able to open a new Account with us. However, if you manage to create a new Account by providing false information or in any similar way, you agree that all responsibility for any losses subsequently incurred as a result of such use of the Website lies with you. If we become aware that you provided false information or in any similar way opened a duplicate Account with us, we reserve the right to immediately close such an Account.
  • The minimum self-exclusion period is 6 (six) months.