PokerPlanets is currently in beta testing. We’re sorry for any inconvenience and thank you for your patience!
Hello, how can we help?
Why am I being asked to send additional documentation?
Depending on your activity on the platform and a risk-based approach, your account may undergo a standard verification process. In some cases, additional documents may be required.
Not all players receive such a request; however, if you do, we kindly ask you to provide the necessary documents at your earliest convenience.
