Why does the lobby say I’m unverified? (address change)

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PokerPlanets › FAQ › My Account › Why does the lobby say I’m unverified? (address change)

If you’ve updated your address, you’ll need to provide a document confirming your new address. More info: How does player verification work?

Important! PokerStars Sochi account holders need to restore the password first.

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Important! PokerStars Sochi account holders need to reset their passwords first.

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